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My Professional Journey

Bakery Associate Paderia Bakehouse

2023-2024

Irvine

  • Prioritized quality service by warmly welcoming each guest upon their entrance, providing engaging interactions, and describing the company, menu, and seasonal items to ensure a memorable experience.

  • Carefully packed baked goods with a focus on Paderia’s elegant presentation, ensuring timely delivery, and sharing ingredients and allergy information with customers.

  • Maintained the guest area, packing station, and appliances clean and organized by following sanitation procedures for a safe working environment.

  • Prepared and served a variety of beverages, including teas, coffees, and specialty drinks, following exact measurements and garnishing techniques to uphold Paderia’s high-quality standards.

  • Managed the restocking of supplies, online orders, customer complaints, register sales, and opening and closing shifts, in compliance with company procedures.

  • Assisted leads with additional tasks, including supervising vendors’ deliveries, and running the store’s inventory.

Sales Associate UPS Store

  • Delivered exceptional customer service by greeting all customers in a friendly, polite manner.

  • Identified customers’ needs and offered the most convenient services based on their specific requests.

  • Routinely cleaned carpets, encounters, storage areas and appliances.

  • Received and processed over 100 packages for shipping and handled cash and card transactions over $2,000 per shift.

2022

Anaheim

Host/Server IHOP

Anaheim

2023-2024

  • Properly greeted and escorted guests to assigned tables while supplying them with menus and specials.

  • Worked in a fast-paced environment, running the POS and packaging 100+ phone orders on weekends and holidays.

  • Memorized standard menu along with holiday specials, including appetizers, entrees, desserts, and drinks.

  • Maintained an 8-table section with a 40-guest capacity and served over 150 guests during busy shifts.

  • Answered questions about the menu, addressed additional requests throughout the dining experience, and suggested additional items to increase sales and ensure guest satisfaction.

Check out my work!

Contact me!

Email: crystal.gamarra01@

student.csulb.edu​​

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©2035 by Tibby Haley.
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