Bakery Associate Paderia Bakehouse
2023-2024
Irvine
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Prioritized quality service by warmly welcoming each guest upon their entrance, providing engaging interactions, and describing the company, menu, and seasonal items to ensure a memorable experience.
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Carefully packed baked goods with a focus on Paderia’s elegant presentation, ensuring timely delivery, and sharing ingredients and allergy information with customers.
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Maintained the guest area, packing station, and appliances clean and organized by following sanitation procedures for a safe working environment.
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Prepared and served a variety of beverages, including teas, coffees, and specialty drinks, following exact measurements and garnishing techniques to uphold Paderia’s high-quality standards.
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Managed the restocking of supplies, online orders, customer complaints, register sales, and opening and closing shifts, in compliance with company procedures.
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Assisted leads with additional tasks, including supervising vendors’ deliveries, and running the store’s inventory.
Sales Associate UPS Store
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Delivered exceptional customer service by greeting all customers in a friendly, polite manner.
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Identified customers’ needs and offered the most convenient services based on their specific requests.
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Routinely cleaned carpets, encounters, storage areas and appliances.
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Received and processed over 100 packages for shipping and handled cash and card transactions over $2,000 per shift.
2022
Anaheim
Host/Server IHOP
Anaheim
2023-2024
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Properly greeted and escorted guests to assigned tables while supplying them with menus and specials.
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Worked in a fast-paced environment, running the POS and packaging 100+ phone orders on weekends and holidays.
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Memorized standard menu along with holiday specials, including appetizers, entrees, desserts, and drinks.
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Maintained an 8-table section with a 40-guest capacity and served over 150 guests during busy shifts.
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Answered questions about the menu, addressed additional requests throughout the dining experience, and suggested additional items to increase sales and ensure guest satisfaction.

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